FREQUENTLY ASKED QUESTIONS

We will send you an email as soon as we ship out your order.

Yes, after we ship out your order we will email you a tracking number.

Please notify us immediately at sales@kilosearch.net to locate your item or send you another one.

Please notify us immediately at sales@kilosearch.net, we will take care of the issue by sending you the missing item immediately.

We only provide free shipping within the United States, any international shipping will be paid by the customer.

We currently accept all major credit cards.

We are not currently offering payment options.

Please refer to return policy page.

There's no need to open an account to place any orders and you will be provided a tracking number as soon as the item ships out.